Shipping Policy

We are not liable for lost or stolen packages once they are signed for. ALL shipments will require a signature for delivery.

Please examine your package before signing for it.
Note: We ship in three different packages. (Flat rate envelopes or Paks & medium boxes) via FedEx, UPS, or USPS.

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WHEN TO REFUSE YOUR PACKAGE!
Flat rate envelope: If the package is evenly flat, please refuse the package.

Flat Paks: If the Pak seems flat or deflated, please refuse the package.

Medium/large boxes: This is a Faisha Beauty box within the shipping box.

Hold package firmly(holding both boxes together) shake to detect that the content is inside. If it seems hollow, refuse the package.

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We only ship product to confirmed addresses.  If the shipping address is not the same as the billing address connected with you ATM/Debit/Checking Account it will not confirm. Shipping inside the US may take 5-7 business days. We only ship Monday – Friday. For shipping outside the US please allow 6 to 10 business days. All shipping fees will be $30 Flat Shipping Rate, shipping outside the US will be displayed at checkout.

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Please note that the shipping time frame during sales extends to 7-14 business days. Once your order is placed we will not cancel or refund any pending orders.